CASE STUDIES

Training programs for associates of a Retailer client

SUMMARY

One of the clients was spending a significant chunk of the budget on in-class training and thus wanted to understand its efficiency. We had put forth a few parameters such as attentiveness, distraction and so on which would automatically quantify the efficiency of the class and would provide feedbacks.

METHODOLOGY

• Thorough processing and augmentation of data

• Developing models using the transfer learning techniques

• Deploying other AI algorithms and adding business perspectives to the results

TAKE AWAYS

• Identification of sessions with maximum attentiveness

• Identification of contents with minimum distractions

END RESULTS

• Redesigning of training sessions for the betterment of the content

• Better training to enhance the customer experience